This Privacy Policy explains how Radiant Properties Management Limited, registered at 20 Wenlock Road, London, England, N1 7GU, collects, uses, and protects your personal information when you visit or make a booking through our website.

1. Information We Collect

When you use our website or make a booking, we may collect the following information:

• Name, email address, and phone number
• Payment details (processed securely via third-party providers)
• Booking information (dates, number of guests, special requests)
• Technical information such as IP address, browser type, and device used

2. How We Use Your Information

We use your information to:

• Process and confirm bookings
• Communicate with you about your stay
• Improve our website and services
• Comply with legal and regulatory requirements

We do not sell or rent your personal data to third parties.

3. Sharing of Information

We may share your information with:

• Payment processors (for secure transactions)
• Service providers (e.g., cleaning, maintenance teams if relevant to your booking)
• Legal authorities, if required by law

4. Data Storage and Security

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. Sensitive information, such as payment details, is encrypted and processed by trusted third-party providers.

5. Cookies

Our website may use cookies to improve your browsing experience, analyse site traffic, and personalise content. You can manage or disable cookies in your browser settings.

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Correct or update your information
• Request deletion of your data where legally permitted
• Withdraw consent or opt out of marketing communications
• Complain to the Information Commissioner’s Office (ICO) if you believe your data rights have been breached

7. Retention

We retain your personal data only for as long as necessary to provide our services and comply with legal obligations.

8. Contact Us

We are the registered members of ICO. If you have questions about this Privacy Policy or how your data is handled, please contact us:

• Email: bellita@radiantpropertiesmanagement.co.uk
• Phone: +44 7927389545